Products Made For People
Lead & Sales Management
BroadMatrix's Lead & Sales Management solutions can manage and streamline your Customer Acquisition process from Lead to post Sales. Our solution allows your sales team and customer support teams to work in unison to improve sales and reduce support costs, while providing valuable insights to the executive team.
Our solutions are available in the cloud or deployed at your data center.
- Easy to use screens to search for a leads, opportunity, customer, incidents/issues.
- Incidents and tasks can be assigned to a flexible team or individuals.
- You can set up the customer support system quickly.
- Your team has access to critical Customer Information.
- Powerful customer search.
- Flexible Knowledge Base allows you to enter, maintain documents in a searchable manner.
- Maintain an FAQ to answer your customers instantly.
- Extensive Reporting and dashboards provide needed information to management and users.
- Automatic Notification and Alerts allow users to be notified immediately.
- Bidirectional email/pages with mail templates.
Remember, it is 6 to 10 times more expensive to acquire a new customer than it is to keep an existing one.
Interested in finding more about how BroadMatrix can help in your sales process? Please contact us to schedule a demonstration.
Email Marketing-Send Emails with Your Own Corporate Identity
With the ever growing social media eco-system, the rlevance of effective Email Marketing is even more. Email marketing works and still is one of the best methods in sales campaigns as well as staying in touch with your customers and prospects.
- Protect your contacts. BroadMatrix does not sell your contacts of your customers.
- Ability to send emails to a set of email addresses or addresses in a mailing list.
- Easy to use Mail handling application.
- Can be configured to use many inbound email addresses.
- Ability to send emails with different configurable identities.
- Allows you to search emails.
- Can be Integrated with BroadMatrix Sales and Lead Management.
- Extensive Reporting and dashboards.
- Ability to created your own templates or use standard mail templates.
Interested in BroadMatrix Email Marketing Solutions? Please contact us and we will be happy to schedule a demonstration.